Terms & Conditions
On this site you can read about the existing sales and delivery terms and conditions for buying products through bevanda.dk.
2200 Copenhagen N
Agreements have been entered in accordance with Danish Internet-trade guidelines.
Our photos on our web-shop is indicative, and the packaging may vary in appearance depending on the manufacture.
Bevanda is an Italian product and the word Bevanda means “a drink”. It is pronounced [Be-vàn-da].
Our products contain herbs and natural ingredients, which is known for further beneficial health effects than we mention on our side
Because of the cf. EU legislation on nutritional and health claims, Bevanda and Peaach is unable to describe these effects.
The delivery time on orders is usually between 2-4 working days after purchase. Delays on up to three days may occur during busy periods as holidays etc. Therefore, the total delivery times in these periods can be up to 5-6 working days.
We send all orders as soon as possible, with the shipping method chosen during the purchase.
The chosen shipping method appears on the order confirmation you receive as an immediate extension of your purchase. We are happy to deliver to other countries; however, the shipping prices may vary.
If an ordered item unexpectedly is not in stock, our customer service will contact you.
Purchases over 449 DKK: Post Nord (with distribution) - Free
Purchases under 449 DKK: Post Nord (with distribution) - 45 DKK
Post Nord (with distribution) - 65 DKK
Post Nord (with distribution) - 120 DKK
Post Nord (with distribution) - 99 DKK
Bevanda delivers through Post Nord. We deliver orders throughout Denmark and Europe. The delivery time to non-bridged islands may take a little longer.
We accept payments made with Dankort, Visa and Mastercard. We are currently working on adding MobilePay to our payment services.
The account information you enter when purchasing at bevanda.dk is sent directly to PBS in encrypted form (SSL) which only you and PBS can read. This way no one else sees or stores the information about you. Payments made through Dankort or credit card is deducted as soon as the purchase is completed.
We would like to point out that fees may be charged by the bank or card provider. For guidelines regarding this, we refer to your own provider.
Prices are stated in Danish kroner (DKK), including VAT and taxes. Price for shipping should be added to the price.
Right of withdrawal
You always have the right to cancel a purchase without justification within 14-days, as long as the product is returned in the same condition, and the packaging has not been broken. You will lose your right of withdraw if the packaging is broken. The cancellation right runs from the day you receive your order.
If you want to cancel your purchase, send an email to firstname.lastname@example.org with you order number. We would also be happy to hear the reason why you wish to cancel the purchase.
You cannot cancel your purchase by denying the receival of your order or by avoiding picking it up without letting us know that you wish to cancel the order.
The withdrawal period is compiled if you send us a notice that you would like to cancel the purchase before the withdrawal period is expired. If you regret the purchase of an item, you must send the item to us without undue delay and no later than 14 days after you have notified us about the cancelation.
Purchases must be returned to our warehouse at:
MILCOM co Peaach
If you regret the purchase, you must pay for the return freight. Bevanda does not cover this expense.
If a package is sent from us as agreed, but not received or picked up by the buyer, it will be returned to Peaach Aps’s warehouse. In these cases, a fee of DKK 55 is charged for the return freight to our warehouse. This fee will be deducted from any refunds.
Reimbursements will be refunded within 14 days after we have received the package. Reimbursements are made to the same payment method used in the original transaction.
You must always return the item in the original packaging. Make sure that the item is securely wrapped when you return it. The risk for the package/goods is on the customer until it is delivered back to us. Therefore, save the receipt and a track and trace number from the shipment company if this is available.
If you have any complaints about your products, please contact us at email@example.com or by telephone.
If you buy an item with defects in it – for example material or manufacturing defects - the rules of The Purchase Act apply. If there are any defects in the received order, you must object within 7 days after receiving the package.
After the defect in the product has been identified you must report the defect/defects as soon as possible, and no later than 24 months from the time of delivery.
If the complaint is justified and the defect cannot be remedied without returning the item, we will refund you any reasonable shipping costs. Remember that the item must always be sent in proper packaging. Remember to receive a receipt for the shipment and save this incl. information on shipping costs and possibly a track and trace number if this is available.
If you wish to cancel or change an already fulfilled order this can be done by contacting our customer service at: firstname.lastname@example.org